The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Cheap price
My freezer broke on Thursday and i ordered a new one from
you guys Thursday afternoon. You delivered it and had it up
and running by Friday 7:45am! I could not believe the
prompt service, cheap price and friendly staff. I have told
my whole family if they want something go through you and i
will also tell everyone else i know. Wonderful thank you so
much! Liesl, Caves Beach, NSW
They also price matched
Received my washing machine the day after I ordered it. They also price matched it&responded very promptly. Great delivery&customer service, highly recommend! Appliances Online Customer, Australia
We had complete confidence from go to whoa
We would like to thank all involved at Appliances Online for the extraordinary professional service which saw our new Electrolux 6kg Dryer arrive yesterday in a process which was undertaken with a minimum of fuss. This is the first time we have purchased an appliance or the like ‘online’, and we found the experience one in which we had complete confidence from go to whoa. From ordering, through ongoing advice (including personal phone contact), through online transit tracking from Melbourne, to delivery at our home in country Victoria - on time and the date we had requested, your company was able to create a confidence in us that this method of purchase can really be, in fact, a better and cheaper experience than buying from a big-range store locally. Thank you again, and well done. Lindsay and Mary, Mooroopna, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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