The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
So impressed with your service
I am so impressed with your service - my new vacuum cleaner arrived yesterday morning - less than 48 hours from time of purchase - wow!!! Gay, Tuross Head, NSW
Easiest purchase I have ever made - the online live help tool is excellent
Hi, I purchased a fridge off you last week (order 6280) and it was delivered this morning. I'd just like to thank you for the easiest purchase I have ever made - the online live help tool is excellent, all of my questions were answered immediately, the delivery took place when arranged and the delivery men were extremely helpful. Thank you so much - I will now only purchase any future appliances through you guys. Thank you! Skye,
A site that actually helped me
Thank you for a site that actually helped me find the info I wanted quickly and easily. I especially liked being able to narrow my search in fridge freezers by style (freezer on top, frost free) and
specific dimensions, as my fridge opening is wider but shorter than average.
Kudos to the designer for thinking about how the consumer wants to use your site (rather than what is currently "in" ). Greg, Australia
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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We're here to help 24/7 - for an immediate answer to your question, chat with one of our Live Chat agents below or call us on 1300 000 500 .