The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
I couldn't be happier and will definitely use this company for any future appliances I am purchasing.
I just wanted to get in touch and say what a pleasure it was dealing with Appliances online from beginning to end. I made my order online and had simple question so I phoned your offices, was greeted by a very friendly operator who helped me and explained to me how the process would work. I then organised for my Washing Machine to be delivered the very next morning. The delivery guys were so friendly and helpful. They fully installed my Washing Machine and showed me how it worked and tested it to ensure there were no problems. When they left they took all the packing and rubbish with them. I couldn't be happier and will definitely use this company for any future appliances I am purchasing. Thank you so much for all your help! Alana Lee , BRUNSWICK VIC
What fantastic service I have received
This is my first time to your site. What fantastic service I have received. I spoke to Colin about the delivery of my purchase and he was extremely helpful. The price of the product was excellent, and delivery was free. What more could I ask for! Great!! Appliances Online customer ,
One of the best shopping experiences I have had
The staff were helpful and courteous at all times. Calls were answered quickly, unlike many places where you have to hold on forever, and when people said they would ring back they did. And the prices were excellent. Also, the delivery people were great. We have a difficult site for access, but deliveries were on time, and without complaint. And the packaging and old appliances were also taken away. All in all, one of the best shopping experiences I have had. I would recommend Appliances Online to anybody. Colin, Lugarno, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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