The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Just wanted to leave you a message to say how fantastic your service is. I ordered a tumble dryer off you guys, I received an email letting me know the order was received, shortly afterwards I received an email letting me know that my order was ready to be shipped, the driver rang me to let me know when he was coming and WAS HERE WHEN HE SAID HE WOULD BE! Great customer service and a fantastic company to deal with all around. I will be telling everyone I know to buy any appliances from you guys. And free delivery as well Tracey, Colo Vale, NSW
Friendly delivery guys
Thanks for the speed of your service, had new fridge inside 48 hours, no rubbish to get rid of and very friendly delivery guys. Will definitely reccomend and use your service again. Suzanne, Tarneit, VIC
Delivery drivers were polite and accommodating
Thank you - the delivery was prompt and arrived on
date organised. The delivery drivers were polite and accommodating and service
was efficient. Julie, Mount Gravatt
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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