The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Extremely happy
At every step of the process I found people helpful. From the guy on the 1300 number through to the Delivery man. I found him polite, efficient and quick. Helpful with answering questions. This is the first time I have purchased from the online store and extremely happy with the service Carla, Engadine, 2233
Thanks for your excellent service
Thanks for your excellent service. When I ordered my new fridge at 6.14 pm
last night, I didn't expect it to be delivered this morning. Well done!
I was so impressed, I posted the following on my Facebook page.
"What great service! Last night, at 6.15, I ordered a fridge from
Appliances Online. It arrived this morning at 10.40. How's that for fast
delivery (from Sydney, I believe)? Their price was the cheapest I could
find. It included free delivery, unpacking and removal of the old fridge.
This was the 2nd time I have purchased from Appliances Online. I highly
recommend them."
Thanks again.
Graham Wright, YARRALUMLA ACT
Best experience ever dealing with tradesmen
This is the best way to buy appliances, not only do you get the best possible price, but with the use of the associated installers, the products get delivered and installed all at the same time. The installers where polite, clean and easy to deal with. They went out of their way to make sure that the products were installed correctly and to my satisfaction. Best experience ever dealing with tradesmen. Thank you. Alison, West Pymble, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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