The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Phone call confirmation night before delivery exactly on time.
Hi, Just received my coffee machine and dryer. Thrilled with both and cannot believe the service. Phone call confirmation night before delivery exactly on time. Tony really nice delivery guy and a follow up phone call to ensure I was happy. Well I am happy and very impressed with the excellent service. Even put in some extra coffee pods for me. Yea!!! Fantastic. Julie,
Quality product in stock
I just wanted to say thank you. Thank you for a user friendly website; for being open on your website about who you are and where you can be found; for the ease of payment; to Jamie for the courtesy call about delivery; to the delivery guys for being friendly and efficient (and on time)and; for having a quality product in stock and ready for delivery. You will be our first stop next time! Therese, Bowral, NSW
Such prompt delivery and clear communication was great
Hi.Just commenting on the very fast and efficient service I received when I bought my clothes dryer recently. The product is great but to have such prompt delivery and clear communication was great. Have recommended you to others! Thanks again. Robyn,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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