The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Appliances Online is the best way of buying appliances
I'm convinced Appliances Online is the best way of buying appliances. They are cheap, delivery to my area was free - and they picked up and disposed of the old appliance I was replacing. Their delivery guys are good - they let you know when they are on their way, allowing you to still go to work and just pop home when you need to (to receive the delivery). I'm only using Appliances Online from now on for all future appliance purchases. Peter, Kenmore, QLD
Very happy with the customer service
I just want to let you know that I am very happy with the customer service I received while purchasing my washing machine. The phone call last night from a lovely lady, set my mind at rest about delivery of my washing machine, and I had a good nights sleep. I would also like to thank the two delivery men who were very kind and nothing was too much for them. So thank you again for your service and I will not hesitate to purchase further products from you. Sonja, Tewantin, QLD
Friendly delivery guys
Thanks for the speed of your service, had new fridge inside 48 hours, no rubbish to get rid of and very friendly delivery guys. Will definitely reccomend and use your service again. Suzanne, Tarneit, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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