The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Thanks for the quick service
Thank you, I was very surprised with the turn around time. We had the microwave delivered in 24hrs from memory. Thanks for the quick service! Mollie, West Melbourne, VIC
Everything was awesome
I just received my fridge, 30 min ago and now that's all done and the worry is behind me I'd like to let you know that...
This is the first time I used Appliances Online and I'll be using you again. Everything was awesome: website is user friendly, staff over the phone was very helpful as well as the two delivery guys. Thanks heaps. Ana, Spring Hill, QLD
For one of your delivery men to meet me on his way home
Dear John, thank you very much for arranging for one of your delivery men to meet me on his way home so that I could take delivery of a dryer the same day. There are very few people who care enough about customer service these days. Word of mouth can often be the best form of advertising and you can be sure that I will recommend you to anyone looking for appliances. Thank you again. Julie,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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