The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Couldn't be happier
Dear Matt & ShaeA very belated thank you for all the effort you put into helping us sort out the washing machine.We are now the proud owners of a Bosch (doing at least one load every day, and sometimes up to four!), and couldn't be happier with it. With a small baby in the house, we have a lot of extra washing, and the clothes are coming out clean & fresh, and the machine is fairly quiet and doesn't walk across the laundry.Thanks again - the customer service from Appliances Online really has been outstanding.All the best Lara, Foresthill, VIC
Your prices are competitive
I am so very pleased with your service and delivery time. I just had my item delivered and the driver made 3 calls to me to ensure I knew what time he was coming. Your prices are competitive and I will most certainly be buying from you again. I am also recommending you to everyone I know. Thanks again. Suzanne, Bulimba, QLD
Drooling over all my lovely stuff!
Hello. My appliances have arrived and I am delighted and very impressed with the service! Will certainly be recommending your website. And it's my birthday today as well, so I’m sipping bubbles and drooling over all my lovely stuff! Thanks Delma, Cooma, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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