The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Your company offers everyone the same service
Hi, Just wanted to thank you for the prompt and courteous service offered by both your delivery and online support section. My washing machine turned up on time and intact. As I live in a rural location sometimes it is hard to get a competitive price, but your company offers everyone the same service, both city and rural pay the same, well done and thank you. If I need any other appliances I will certainly be contacting you. Megan,
Save more money as I wash at night which is offpeak
Dealt with Andrew and he was great. Ordered one day delivered the next and the 2 men took my old machine which was great as hubby has a crook back. Machine electrolux is excellent. I save more money as I wash at night which is offpeak. Cant be happier and thankyou for the great service. I will be back. Janet, Kilsyth, VIC
Your price plus delivery is still cheaper than the local appliance store.
Hi, Just wanted to let you know that the vacuum cleaner arrived today. Have given it a bit of a work out & it is fantastic!! Many thanks for providing such a wonderful service. Your price plus delivery is still cheaper than the local appliance store. Once again many thanks Gabrielle ,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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