The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
The big companies wonder why the public are turning away
Wow, efficiency and the big companies wonder why the public are turning away. I just placed the order, blinked and then my product which was a dryer turned up. No being mucked around, and even the delivery man was a gentleman too. I definately will be looking here for other products and recomending this company. Thank you to a great team!!! Rosie, Korumburra, VIC
Professional, efficient and friendly
Thank you for replacing the microwave so incredibly promptly and efficiently. I sincerely apologise for my rather terse email over the weekend. The service here quite frankly is something one rarely experiences any more: professional, efficient and friendly. In this day and age it is all too easy to be cynical after many bad expeiences. I will most certainly be recommending this website of the highest regard to many people. Narelle, Kensington, NSW
I found the whole experience amazing
I never thought I'd buy online being slightly old fashioned ...I found the whole experience amazing and would totally recomend it to everyone ...Appliances Online is a professional way to shop, very courteous and helpful ...RECOMMEND YOUR SERVICE.... Thank You Vanessa, Rowville, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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