Kelvinator and Appliances Online – Proud Partners in Recycling!
Kelvinator is a proud supporter of Appliances Online’s Packaging Recycling Program. Working together, we stop around 85% of packaging waste including cardboard, soft plastics and expanded polystyrene from polluting our environment or ending up in landfill.
Legendary service
The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Delivery person is polite and courteous
Dear Sally: I received my new Westinghouse Fridge today. Thank you. I hope you had a great Christmas and NY Holiday and a great Australia Day tomorrow. All is well. The delivery person is polite and courteous and I am happy to receive my new Fridge from Appliances Online. I never would have thought to have bought this or my new Simpson Washing machine on-line with your company, but the caring professionals as yourself and others at Appliances Online made it easy to make the transition from shopping in-store to on-line. See you again in the future. Hans, East Doncaster, VIC
A very good customer service experience.
I would like to express my appreciation for your wonderful service. Your
delivery men were very well presented and helpful. A very good customer
service experience. Thank you Shereen , NORTHMEAD, NSW
Efficiency and ease of service
This is the second time that I have ordered an appliance from you and I
must commend your company for its efficiency and ease of service; right from
the ordering to within less than 24 hours having the washing machine
delivered, hooked up and the broken machine carted away.
Amazing service takes effort and I appreciate what you have provided.
Thanks again. Faith , POTTS POINT, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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