The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Actually quite extraordinary
A big thank you. Exceptional service. Everything happened exactly as promised. Actually quite extraordinary. Highly recommend this company to anyone.
Rebecca, East Tamworth, NSW
Fantastic operation
I just wanted to let you know how pleased I was with your service. I orded a fridge on Monday of this week which was delivered on my requested delivery day, Thursday. I received a phone call the day before to give me the delivery window, and then again on Thursday morning prior to the delivery which was bang on time. I just wanted to thank everyone involved, I will certainly be using you again, & telling others about your fantastic operation. Cheers. Melanie, Brunswick, VIC
I am utterly impressed
Hi Joshua,
That is just fantastic. Honestly that is such a nice thing for you to do.
In October I will need a BBQ and a microwave of which I will be getting both from you.
On another note, I would just like to say how fantastic you are to deal with, who ever knew that purchasing something on line would have such an amazing personal customer service offering attached. I am utterly impressed and have been telling everyone about this sensational service.
Thank you again. I can't wait to get my new fridge.
Cheers Amanda, Collingwood, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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