The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Everything was awesome
I just received my fridge, 30 min ago and now that's all done and the worry is behind me I'd like to let you know that...
This is the first time I used Appliances Online and I'll be using you again. Everything was awesome: website is user friendly, staff over the phone was very helpful as well as the two delivery guys. Thanks heaps. Ana, Spring Hill, QLD
Thank you for the seamless transaction
Thank you for the seamless transaction. I bought a fridge for my elderly mother on Sunday and it was delivered as promised on Tuesday. The fridge was installed and the old one removed. What a wonderful service for people who are unable to go out and buy a new appliance. I will be back and will recommend to everyone who will listen. Also your staff each time I rang were so helpful and friendly. What a wonderful service. Thank you. Jenny,
Gave them their toughest job of the day but they handled it extremely well
I just wanted to let you know the fridge was delivered yesterday and everything is great.
The delivery guys were excellent. They turned up when they said they would, and even removed and then replaced a door that impeded the removal of the old fridge. I think I gave them their toughest job of the day but they handled it extremely well! Nerida,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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