The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Best experience ever dealing with tradesmen
This is the best way to buy appliances, not only do you get the best possible price, but with the use of the associated installers, the products get delivered and installed all at the same time. The installers where polite, clean and easy to deal with. They went out of their way to make sure that the products were installed correctly and to my satisfaction. Best experience ever dealing with tradesmen. Thank you. Alison, West Pymble, NSW
Service and performance has been excellent
I have just received the goods on this order less than 2 days after ordering. Your service and performance has been excellent and I expect to do more business with your company. David, Newcastle, NSW
High level of customer service - before, during and after delivery of the dishwasher
Hello. I recently purchased a dishwasher from you and wanted to let you know how pleased I was with your high level of customer service - before, during and after delivery of the dishwasher. It was the first time I have bought an item online and I have been overwhelmed by the professionalism shown by everybody linked to your company. Well done and thank you. Ada,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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