The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Excellent company to deal with
Excellent company to deal with. Most efficient and is genuinely interested in satisfying the customer's needs from pre purchase to delivery. Delivery was made on time. An unusual experience these days. Thank you. Geoffrey, Fraser, ACT
Great prices
Just wanted to feed back how impressed my husband and I have been both times we have used your service. Not only with the great prices, but the delivery process. This time we purchased a Fisher Paykel washing machine. Not only did we get it delivered the very next day, but we received 2 courtesy calls telling us when it would arrive. In addition the two men who delivered the machine were so friendly, even beeping on departure, much to the amusement of my 8 month old daughter! It's so nice to deal with such a professional company. Thanks very much. Caroline, Tingalpa, QLD
One very happy customer
Pleasantly surprised with the ease and speed of my purchase, both online and in real time. I placed my order online and within ONE day had my brand new freezer in my home! Although the delivery guys were quite late, they consistently rang and kept me up to date with their whereabouts, and upon arrival explained themselves thoroughly and nicely (had a few unfortunate mis-haps!). Customer service is definitely a high priority with these guys and it was totally refreshing! One very happy customer here, so glad I found these guys! TJ, Bellbird Park, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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