The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Marvellous experience
Easy to navigate the website. Very competitive pricing. Got the impression that the company was reliable, professional and safe to do business with from the largely positive reviews from your clients. I was very impressed with how painless the delivery was. Delivering the appliance, unpacking it then removing the packaging and the old machine was a novel experience. Amazing how annoying it is to deal with disposing of the packaging and the old machine and your organisation made it completely painless. Marvellous experience. Thanks. Will definitely recommend your services to all of my friends. Jean- Pierre, Indooroopilly, QLD
Service that is infinitely superior
I just want to say how impressed I was with your service and delivery. I really appreciated being able to choose the delivery date and the two guys who delivered were fantastic including coming back the next day enroute from another job to pick up the old freezer which was still full of food when they delivered the new one. Thank you for providing a service that is infinitely superior to any I have experienced in the past! Renee, Denistone East, NSW
This is excellent service
We would like to say how pleased we are with the ordering and delivery of our new fridge today. The driver phoned yesterday afternoon and confirmed the delivery would be between 8 and 10 am this morning. By 8.15am the old unit had been removed and the new one installed and setup. This is excellent service and the staff were very pleasant. Thank you very much. Peter, Essendon North, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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