The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Thanks for your excellent service
Thanks for your excellent service. When I ordered my new fridge at 6.14 pm
last night, I didn't expect it to be delivered this morning. Well done!
I was so impressed, I posted the following on my Facebook page.
"What great service! Last night, at 6.15, I ordered a fridge from
Appliances Online. It arrived this morning at 10.40. How's that for fast
delivery (from Sydney, I believe)? Their price was the cheapest I could
find. It included free delivery, unpacking and removal of the old fridge.
This was the 2nd time I have purchased from Appliances Online. I highly
recommend them."
Thanks again.
Graham Wright, YARRALUMLA ACT
I am a very happy customer
I would like to advise how impressed I was with the excellent service from your company on Order No ******. You contacted us on day of delivery and driver arrived on time. He was so helpful and pleasant. I am a very happy customer and will certainly recommend and be a return customer on my future appliance requirements. Congratulations to a your great team at Appliance Online. Jean ,
But my worries obviously were for nothing
Just wanted to say thanks for the service I received from appliances online. My freezer arrived safe and well on the day that was organised after a call from you saying the first day was not possible. I was dubious about ordering online, but my worries obviously were for nothing. I have nothing but praise for the service. Thanks again. Will be happy to do business with you again when the need arises. Phyllis,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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