The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
We have been very, very impressed
We have been very, very impressed with the service provided by appliancesonline. We found out about the company through an online search. The website is extremely easy to use and contains comprehensive information which reduces the need for background research. Other sites we tried seemed to lack information and were less user-friendly. The call centre has been extremely helpful when I have rung. The machine ordered was out of stock, so the next model up was supplied within an hour of a call to check upon delivery! Delivery was free and the packaging was taken away. We have wholeheartedly recommended appliancesonline to others. Christopher, Middle Ridge, QLD
I appreciate the service and saving excellent
I bought my side by side refrigerator one month ago I saved over $400. It was delivered on time and my old fridge taken away, I wouldn't hesitate using this company again. I appreciate the service and saving excellent!! Appliances Online customer ,
Very smooth process
Hi , We just received delivery of a dishwasher that we
purchased online about a 2 weeks ago. The item at the time
of out of stock, however i was promptly contacted and advice
that there was a bit of a delay and that the item purchased
would be delivered the following week. That was the first
time that we purchase such a big item online and i must
admit that it was a very smooth process.
From the website all through to the delivery. Very happy
with the service would recommend it to anyone. Jonathon, Narre Warren, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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