The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Appliances Online takes care of absolutely everything!
I have made two separate purchases from Appliances Online and both times the service was excellent. It is a stress-free way to purchase appliances. The website is wonderful, easy to use and it has everything that you need to know. Appliances Online takes care of absolutely everything! Thank you so much and, yes why would you go anywhere else. Pamela, Brighton, VIC
The service by your staff could not be faulted
I purchased a Samsung Washing machine from your company on order 373342 and it was delivered this afternoon as promised. I felt that I had to sit and write to you and congratulate your firm on the handling of our purchase. From the initial call to your office to place the order, to the installation of the machine, the service by your staff could not be faulted. I found all staff members to be helpful and extremely pleasant. I was particularly impressed with the young gentlemen who delivered and installed the machine. They were a delight. I will not hesitate to recommend your company to anybody wishing to purchase an appliance. It was a pleasure doing business with your company. Many thanks Isobel, Hillarys, WA
Matched my best offer without any problems
Just wanted to mention a fantastic experience. You guys matched my best
offer without any problems, and promptly and professionally delivered
my washing machine the next day. Made the necessity of having to
purchase a new machine much less painful and i have already recommended
you to a number of family and friends. Lana, Gordon, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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