The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Wonderful experience
What a wonderful experience, l had using your site, I bought a freezer, paying was so easy using Pay Pal, after having second thoughts l rang up and you were happy to refund my money. I then rang back deciding to go ahead with the purchase. The staff could not have been more helpful. The product arrived exactly between the times you said when you notified me early in the morning. I could not recommend your service more. Such a pleasure to do business with you and would not hesitate to use you again or recommend you to friends. Great job!!! Thank-you Judith, Altona Meadows, Victoria
Cheaper, free delivery and installation
Thank you Thank you. I was sceptial at first. I had done my research on the front loader I wanted. Checked out all the prices etc. You are cheaper, free delivery and installation if required. I was advised about delivery. I didn't have to pay up front. Chose COD. Fantastic.
Appliances Online customer, Australia
Great service and highly recommended
Just wanted to say what a great experience it was using Appliances On Line again. Id previously bought a new fridge - which was a great experience - so when my washing machine died I immediately shopped around and came back to the best deal at Appliances On Line. I even changed my mind the day before delivery - Id realised new machine was too big for space! Not a problem to change size and funds were transferred back into my account the same day. Delivery guys rang and confirmed when to expect them and they fitted and took old machine away - no problems. Great service and highly recommended for those a little unsure of shopping over the net. I have no doubts Ill be back again when my next problem comes up - hopefully a few years from now!! Liz, Randwick, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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