The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
AOL are fantastic
AOL are fantastic. My fridge died 3 days before Christmas and it was full of food for our Christmas lunch. I called appliance on line immediately and within 4 hours I had a brand new fridge on my door step, the one that I wanted and at a fantastic price. Their service is far more superior than there retail competition. I'll never buy my appliances anywhere else. Many thanks!! Tracey, Eltham, VIC
The big companies wonder why the public are turning away
Wow, efficiency and the big companies wonder why the public are turning away. I just placed the order, blinked and then my product which was a dryer turned up. No being mucked around, and even the delivery man was a gentleman too. I definately will be looking here for other products and recomending this company. Thank you to a great team!!! Rosie, Korumburra, VIC
Thank you for excellent service
I would like to thank you for excellent service. Our washing machine was delivered and installed and the old one removed in a flash!
Great work by all of you and especially David and PJ.
Marius, Victoria Point, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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