The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
The most user friendly site
I must admit I was quite hesitant to purchase whitegoods etc online. However, Appliances Online must be the most user friendly site - not to mention the most affordable I have encountered. My goods arrived via friendly staff and on time on all occasions! Victoria, Bexley North, NSW
Service was excellent
Bought a dishwasher from you. Service was excellent, product delivered pronto and guys took the old one away having helped to transport the new one as close to where tit was to be installed. Everything worked out perfectly, even downloaded the manual prior to receipt of the product - which also included a hard copy manual. Well done guys Eric, Chelsea, Victoria
You offered to remove the defective machine at no cost
I would like to thank you for your service in delivering a new Simpson front loader washing machine. You offered to remove the defective machine at no cost and also install the new one. I cannot fault your service. The machine was delivered on time the next day. It also cost less than the price stated in Choice magazine by $126. In the future I plan to buy other products from you. Thank you B.Kelly,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
No-one has asked a question about this product yet. Want to be the first?
We're here to help 24/7 - for an immediate answer to your question, chat with one of our Live Chat agents below or call us on 1300 000 500 .