The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
A very good customer service experience.
I would like to express my appreciation for your wonderful service. Your
delivery men were very well presented and helpful. A very good customer
service experience. Thank you Shereen , NORTHMEAD, NSW
Your ability to get the oven at such a short notice
To the team at Appliances online, I would like to say thank you for your prompt delivery on my oven that I purchased from this website about a fortnight ago. Your ability to get the oven at such a short notice was exceptional especially since your delivery driver had to make a special trip after doing his normal delivery run. I would not hesitate to recommend your site to any of my other friends. Keep up the great work and I am sure sooner or later there will be a new bigger player to the *************, ********** etc. With many thanks Lawrence,
Went the extra mile
We want to congratulate your company for their exceptional customer
service and in particular the service received by the delivery drivers
on the day. They went the extra mile which sadly is rare this days but
so refreshing to see when it does. Great job guys. Definitely be
shopping with you again. Dimintra, Carindale, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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