The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
I appreciate the service and saving excellent
I bought my side by side refrigerator one month ago I saved over $400. It was delivered on time and my old fridge taken away, I wouldn't hesitate using this company again. I appreciate the service and saving excellent!! Appliances Online customer ,
Everyone I dealt with was friendly, helpful, and efficient.
I ordered and received a Fisher & Paykel washing machine. Just wanted to say thanks for great service. Everyone I dealt with was friendly, helpful, and efficient. Janine,
You guys ROCK!
I have now purchased 2 items from Appliances Online. You guys ROCK! Quick Delivery, a no quibble replacement of a faulty product within 24 hours, competitive pricing and very good products, with courteous friendly and efficent customer service and delivery people. I was sufficiently impressed with the first product (a Simpson Washing Machine) and the service I received to buy another product from you. A very positive buying experience overall - I would not hesitate to recommend AO to others. Neil, Wanneroo, WA
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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