The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Great product and great prompt service
Hi, I just wanted to say a big thank you for your fantastic service. Great product and great prompt service. Thanks again. Shaun,
Efficient and competent service
I wish to thank you for your efficient and competent service in supply, delivery and installation of my new washing machine and removal of my old machine. I have used Appliances Online to purchase several other electrical appliances during the past two years and wouldn't hesitate to recommend your company to anyone requiring prompt, efficient service. Many thanks Pamela, Tea Gardens, NSW
Helpful, courteous and customer focused
Today I bought a freezer on line from your website but realised that I accidentally clicked on fridge instead of freezer. I phoned your Michael Parry to ask to change fridge for freezer. This gentleman could not have been more helpful, courteous and customer focused. He made the whole exchange experience pleasant and simple. Thank you for having such great staff !! Alda, Manly West, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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