The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Understanding, informative, knowledgeable
Dear AndrewHaving had some issues with an LG Washer/Dryer we purchased under a year ago, I am writing to say I am reallyimpressed with your customer service.You were polite, understanding, informative, knowledgeable and quick to organise a replacement for a better quality product. You spoke with LG on our behalf and came up with a great solution. We are really happy with the Electrolux Washing Machine and Dryer which replaced the faulty product.Thanks to you we are able to run our household laundry normally again.With kind Regards Amberwren Amberwren, Leichhardt, Sydney
A very good price....Happy customer.
The service could not be better the dryer was delivered on time with an extended warranty and at a very good price..Happy customer. Sharon, Fairfield West, NSW
You responded very quickly and followed through
Hi.I recently contacted you regarding the purchase of a coffee machine. You responded very quickly and followed through with the order just as quickly. I was really happy to get such great service and I am really happy with my coffee machine. Thanks again. Lana ,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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