The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
service was fantastic.
I just wanted to say a big Thank You to all the guys at appliances on line. The products shown give enough information to make an informed choice, prices are great and the (delivery) service was fantastic. Great to know that there is a company that can be relied upon. I will definitely be using you again. Thank you, Janet Janet , NORTH HAVEN, NSW
I will not hesitate to try Appliances Online again.
Always VERY competitive pricing that works out to be FAR cheaper than all the rest when you factor in the FREE delivery and installation, plus FREE removal of old appliances. I've had other companies try to not only charge more for the product itself but then charge as much as $75 for delivery and charge me for the removal of old products! Not with Appliances Online. I have already recommended them to my friends and family and when it comes time to buy another appliance, I will not hesitate to try Appliances Online again. Jiangyue, Carramar, NSW
No running around, no stress, everything taken care of
I found dealing with Appliances Online to be a great experience. The customer service staff were helpful and friendly, as was the delivery man. The thought of running around from store to store, dealing with a multitude of salesmen, organising delivery, trying to figure out how to get rid of my old machine was all causing me a great deal of stress. What a pleasure it was to find a way to do this from the comfort of my own home. No running around, no stress, everything taken care of in one go and with prices comparable to those in store. I definitely will be recommending Appliances Online to my family and friends and would not hesitate to use their services again. Juliette, Ferntree Gully, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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