The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
I was notified just as you said I would be
I would just like to thank you for the prompt and efficient service you proivided. I
was notified just as you said I would be which meant I could go to work
and return home at the set time rather than wait around. The driver, Les, was professional and efficient and had the new washing
machine hooked up and ready to go in a very short time - and he took
away the old machine as promised. I would highly recommend your service and will let all my friends know! Many thanks Narelle, Melbourne, VIC
Free installation and taking my old washer away
Just would like to say how very pleased I am with buying my simpson washing machine from appliancesonline. Your customer service is excellent . I orderd Wednesday night and it arrived friday afternoon , also the free installation and taking my old washer away was fantastic!! thank you so much:-)
Marina, Madbury Heights, SA
Excellent service
Hello, I recently ordered a Panasonic television and HDD/DVD player recently and wanted to thank your team for excellent service. My order needed to be delivered in two parts as the TV was not in stock. When the HDD/DVD player was delivered I accidentally overpaid the driver. I contacted your team and they corrected the final balance amount which I needed to pay when the TV was delivered. I was also pleasantly surprised to find that you had given me a further discount on the amount owing - I was so surprised I doubled checked with the driver. Not only am I enjoying a great TV and recorder, but buying them was a pleasant experience as well, thanks to your team! Kind regards. Anne Cruickshank, Beverly Hills NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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