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Specifications & manuals
Legendary service
Delivery, services & returns
Questions & answers
Specifications & manuals
Legendary service
The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Received my new Fisher and Paykel fridge today
Received my new Fisher and Paykel fridge today. Delivery was prompt after I was contacted and the delivery man helped me install my fridge (had to take kitchen door off to get fridge into kitchen and delivery man reassembled everything). ,
Customer service is second to none
I had a phone call at 9am this morning from Les one of your delivery drivers, to say he would be delivering my Electrolux fridge/freezer between 2-4pm, and he arrives just after 1.30pm. I didnt think we'd get the fridge thru the door but he assured me it would and removed the packaging before entering my house. He plugged it in with instructions and then removed my fridge (absolutely unheard of from a retail store) What a fabulous fridge, it is whisper quiet, (my neighbour recently bought a Whirlpool and complained how noisy it was) lots of room and makes a difference from my old 30yr plus year old, that had given up the ghost. I will certanly be buying more goodies from Appliancesonline, their customer service is second to none. Thank you Lynne, Watsonia, VIC
You delivered everything you promised
Hi. I just wanted to say what a pleasure it has been dealing with Appliances Online. I had never used you before but I definitely will again. The whole process of ordering a new washing machine has been easy and so quick. I almost didnt believe that you could offer next day service but here I sit with my new washing machine humming away in the background. You delivered everything you promised and the delivery driver was pleasant, efficient and right on time. Thank you. I will definitely use your company again and recommend you to all my friends ) Laura , BALDIVIS, WA
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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