The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Excellent service
Excellent service from appliances online. Delivered on time and great communication re the delivery time. This is the second time I have purchased products from appliances online and I can't fault them. Matt in product support went over and above my expectations- my new tv didn't have enough ports for both my pay tv and dvd player and when I contacted the support team, Matt emailed me with advice and suggestions then went on ebay and found me the cable I needed. Try getting that service at one of the big retail stores. If you are thinking of buying an appliance and wonder if appliances online is as great as the customer reviews say- YES IT IS. Do yourself a favour and buy from this site, this is the only place I will be buying my appliances from in the future Julia, Burleigh Waters, Queensland
Polite, friendly, helpful and hardworking
We would like to commend Adam and Steve, the delivery men who delivered
our new fridge and took away our old fridge today. They were so polite,
friendly, helpful and hardworking - we were very impressed with them and
our whole appliancesonline experience. Susie & Chris, St. Andrews, NSW
Who ensured that the machine is delivered to me on time
Dear Sir,
I received a replaced washing machine on 15/01/09 as my original purchase was faulty. This email is to say thank you, in particular to Andrew who ensured that the machine is delivered to me on time. I have had no problems with this machine, and I feel more grateful than ever for immigrating to Australia where I can enjoy this service. Visko,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
What is the Australian energy rating? Chas · 2023-01-26
Good Morning,
Thank you for this product question, when checking on the Australian Government Energy rating website this model comes in at 5 Star Rating.
I hope this information will assist you when shopping here with us at Appliances Online. Colin Jones, Appliances Online
We're here to help 24/7 - for an immediate answer to your question, chat with one of our Live Chat agents below or call us on 1300 000 500 .
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