The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
The fantastic customer service and speedy delivery
Thanks for supplying great service & products! We recently purchased an oven, gas cooktop, dishwasher, rangehood, sink & taps and could not be happier with the fantastic customer service and speedy delivery (delivery guys were great too!). Appliances Online customer , Australia
More than satisfied with the entire process
Fantastic site, very user friendly. Made buying a new
appliance easy. A very quick, efficient easy way of
purchasing goods. More than satisfied with the entire
process, from purchaching to receiving the goods Danni, Australia
Appliances Online get my tick of approval
Ordered a LG Front Loader washing machine on a Tuesday 22/6/10 around lunchtime for delivery into Melb as a gift. Everything that was promised on the website actually happened. Next day delivery, call made before 9am to confirm a 2 hour window for delivery. The driver rang when he was 20 mins away so my friend could go home. Gift received, installed and the old machine taken away. It could not have been a more pleasant online buying experience. Not sure how good the LG unit will be over time, but for service, Appliances Online get my tick of approval. Shane, Sippy Downs, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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