The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
On time and more than helpful
A big thank you for the great service we experienced this week in buying our new fridge which was delivered today. The purchase was very easy and the phone staff excellent. The delivery men today were outstanding and were on time and more than helpful. We will never buy another appliance from any store but your company. Thanks again Natasha, Clayfield, QLD
Delivery drivers were polite and accommodating
Thank you - the delivery was prompt and arrived on
date organised. The delivery drivers were polite and accommodating and service
was efficient. Julie, Mount Gravatt
The best by far of any company
A special thank you for your prompt and friendly service. It was only twenty hours from the time I placed my order for a new washing machine to when I was doing my first wash in the new machine. The Team done a great and friendly service from ordering to delivery and setting up. This is the best by far of any company that I have ever dealt with. Thank you again and keep up the good work, also it was good that we were able to pay COD. This saves any worrying about security of using Credit cards over the internet. Brian, Perth, WA
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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