The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Over the moon about the service and value that you offer
We ordered a fridge on Saturday and it arrived today. We are over the moon about the service and value that you offer. From browsing your website to choose a product, right through the ordering and payment process, it just couldn't be easier. We got your web address from Choice Magazine and I'm writing to them letting them know that you are an excellent place to shop. I've sent the link to everyone in my distro list and facebook. Well done and thank you. Appliances Online customer,
I've recommended you to several people already
Just wanted to say thanks for the fantastic service. I ordered a Westinghouse 430L fridge 4.00pm one day and it was delivered 9.30am the next day, and they took away my old fridge. I've recommended you to several people already. Keep up the great service. Megan,
Prices are great, service second to none
Thanks so much for the delivery of my dryer today. I am stil waiting for a reply to a call I made a local retailer 2 weeks ago about dryer stocks. Within 3 days of finding you online I had my dryer purchased, delivered and operating..all without having to leave home! Your prices are great, service second to none, and I'll definately be a repeat customer. Thanks so much!!!! Leanne, McGraths Hill, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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