The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Everyone I dealt with on the phone was really helpful
I just wanted to say Thank You to everyone at Appliances Online. Everyone I dealt with on the phone was really helpful and friendly, and the service was so fast. Less than one day later, and I have a fridge and washing machine installed. It's rad. Steph,
Professional manner in which you handled my order
To Appliances Online
Just writing to thank you for the professional manner in which you handled my order for my new washing machine.
From the first contact I had over the phone, which was handled so politely and efficiently, to the delivery which arrived as promised and installed efficiently with the removal of my old machine, I thank you.
It was a pleasure dealing with friendly and competent people.
If I need any new appliance I will definitely purchase it from your company.
Thank you. Lynette,
Problem free easy to recommend.
Had my washing machine delivered today, drivers were fantastic and on time. Was a little nervous placing an internet order and phoned yesterday to check on delivery - very helpful and reassuring assistant on the phone ! Love my new machine !! Problem free easy to recommend. Appliances Online Customer, Australia
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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