The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
A good online experience
Hi I just want to thank you and congratulate you on your service. This week I ordered a microwave from this website. Everything worked fantastically ... a good online experience (very easy to use / clear), great documentation, very efficient delivery - on time and even rang as promised, 1 hour before delivery. Great job - thank you!! Regards Peter Peter, Victoria
Blown away by this service.
No wonder your competitors are worried !
Fantastic web site, if the delivery goes well I will be blown away by this service.
Thank you! James Waters , Braeside VIC
A very good customer service experience.
I would like to express my appreciation for your wonderful service. Your
delivery men were very well presented and helpful. A very good customer
service experience. Thank you Shereen , NORTHMEAD, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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