The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Delivery was prompt after I was contacted
Received my new Fisher & Paykel fridge today. Delivery was prompt after I was contacted & the delivery man helped me install my fridge ( had to take kitchen door off to get fridge into kitchen & delivery man reassembled everything ).
Couldn't be happier. Ali , Healesville
For one of your delivery men to meet me on his way home
Dear John, thank you very much for arranging for one of your delivery men to meet me on his way home so that I could take delivery of a dryer the same day. There are very few people who care enough about customer service these days. Word of mouth can often be the best form of advertising and you can be sure that I will recommend you to anyone looking for appliances. Thank you again. Julie,
I recommend this company to my friends
I purchased a Kelvinator window airconditioner from Appliances Online. The machine arrived in perfect condition and the delivery was prompt. When you buy, the website lets you choose the delivery date. This feature is unique and really convenient for working buyers. Also, on the date of delivery, the driver rings to let you know the exact time period he is coming. I appreciate this feature very much, and next time I buy something online, if the product is sold by Appliances Online I will buy from them only. Also, I recommend this company to my friends for their future purchases. Susmita, Macquarie Fields, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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