The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Impressed with the speed of delivery
Order number 1***9 in Adelaide, Norwood just got the fridge delivered - thank you very much. Pleasure shopping online and am impressed with the speed of delivery. Also saved about a $100 in comparison with buying it in a shop/s here. An immediate answer either via e-mail or phone is greatly appreciated. Cliché it might be, but one really feels a valued customer when dealing with appliancesonline. They will do all possible to help. Good old customer service, a friendly smiling face in your e-mail's in-box or at the end of a phone line. I didn't get to use live chat feature, where your questions get answered straight away but what a brilliant idea! I recommended your online shop to a few friends already. Sonja,
Prompt delivery, your ordering service is excellent
Last season I had been chasing up a De Longhi dehumidifer through various stores in my area without success. I can’t believe how easy it was to order the one I wanted through you with such a prompt delivery, your ordering service is excellent and in future when I need something like this I will always use your service. But as well as that, I have always avoided ordering on line because I’ve never wanted to put my credit card details on the net; how superb to have this appliance I need badly in this humid atmosphere delivered promptly and without drama, but particularly that I have the opportunity to pay in cash – as well as the other possibilities you mentioned. Thank you again, your service is much appreciated. Sheila, Margate, QLD
Service that is infinitely superior
I just want to say how impressed I was with your service and delivery. I really appreciated being able to choose the delivery date and the two guys who delivered were fantastic including coming back the next day enroute from another job to pick up the old freezer which was still full of food when they delivered the new one. Thank you for providing a service that is infinitely superior to any I have experienced in the past! Renee, Denistone East, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
No-one has asked a question about this product yet. Want to be the first?
We're here to help 24/7 - for an immediate answer to your question, chat with one of our Live Chat agents below or call us on 1300 000 500 .