The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Even test-ran the washer
The men delivered my vacuum and Simpson washing machine this morning. Am writing
to say THANK YOU - this is a great service. I love the way there is no
packaging, and Andy even test-ran the washer. Very happy indeed. Thanks heaps! Roger, Balgowlah, NSW
Will be dealing with this company again
Ordered fridge on Monday and asked for delivery following
Wednesday. Received a phone call at 7.30am to say fridge
would be delivered between 8.30-9.30. Delivered at 8.35 am.
Great service will be dealing with this company again..
Paul, Dulwich Hill, NSW
Going the extra mile to solve my problem
Appliances Online have been in constant contact with me to rectify the problem I have had.
Georgia in customer service is a real credit to the compalny and
quickly agreed to send me an LPG Mainifold to replace the Natural Gas
one.
It arrived within a couple of days and is being fitted on Wednesday by the plumber.
If only all customer service was as good as that of Georgia and her team, I would be a very happy man.
Well done Georgia and thank you once again for going the extra mile to solve my problem.
I have bought appliances before from Appliancesonline and never had
any problems, but it is at times when you do that you really find out
whether you are dealing with a professional company or one just
interested in moving boxes.
If all staff are as thorough and professional as Georgia, I would not hesitate to buy from them again. Great Service!!!
Heath, The Gap, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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