The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Your delivery guy Tony's a LEGEND
Hi. I just wanted to leave a note on the GREAT service that you guys provide.
I was looking all over Melbourne for the Westinghouse 420L Fridge and NONE of the local retailers had it. They said it would take them another 3 weeks to get it through my door. Which was miserable
news 'cause my old fridge just died on me!! But you guys were there to rescue me and my wife! I called you guys and found out that you STILL had 3 more in stock out here. Next minute I order the
fridge from your website and next day at 2:30 in the afternoon, its in my house!
Your delivery guy Tony's a LEGEND for being nice enough to CAREFULLY bring it UP my narrow stairway to my first floor apartment. I didn't even ASK him to do it. He was on auto-pilot. He didn't stop
there! He even UNWRAPPED the fridge, plugged it in, took off all the safety tapes AND took the rubbish with him! NOW THAT IS SERVICE! Jiso Philipose, Ormond, Vic
Excellent service
Thank you Appliances online. I bought 2 of your products during January - a Samsung washing machine/dryer combo and a Haier chest freezer. Both excellent products & at a great price. I dealt with two different customer service reps both were highly professional and soooooooo helpful. The delivery was when it was convenient for me and the delivery guys were wonderful, courteous and happy to help. This is an excellent service, and the people who work at/for AppOn exceptional:-) Many thanks Yvette, St Kilda, Victoria
Prompt delivery, your ordering service is excellent
Last season I had been chasing up a De Longhi dehumidifer through various stores in my area without success. I can’t believe how easy it was to order the one I wanted through you with such a prompt delivery, your ordering service is excellent and in future when I need something like this I will always use your service. But as well as that, I have always avoided ordering on line because I’ve never wanted to put my credit card details on the net; how superb to have this appliance I need badly in this humid atmosphere delivered promptly and without drama, but particularly that I have the opportunity to pay in cash – as well as the other possibilities you mentioned. Thank you again, your service is much appreciated. Sheila, Margate, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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