The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
I found your site really convenient
Just wanted to let you know I found your site really convenient and was very happy with getting my appliance the next day. Thanks Sarah,
Great website and the great service
I just wanted to say thanks for a great website and the great service we have received in the delivery of a cooktop and wall oven. While the delivery was delayed by a day this was not a problem as I was informed promtly and so was able to make alternative arrangements, so no problem at all. The delivery guys were great, polite, careful and on time and of course another member of your team, I believe his name is Sam... hope I got that right!, was really helpful when I spoke to him on the phone, all in all, you guys are great, well done, my thanks sincerely, hope you all have and a wonderful Christmas and I shall look forward to shopping with you again. Glenn, Wantirna South, VIC
I ordered on Friday and received on Monday
I ordered on Friday and received on Monday a Samsung Washer/Dryer. The service was excellent , delivery was prompt and on time.The driver was friendly and took my old machine away. I will certainly be telling all my friends and will use Appliances Online from now on, for all my household white goods and electrical appliances. Thank you again for your great service. Anne,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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