The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Things are looking brighter
The stove in question was bought for Flood victims in the Lockyer Valley
Queensland . That is to whence it was delivered and I believe it has at
last now been installed as the mud etc has been cleared from the home
and they have cooked with it. They
are now growing their crops of parsley, coriander and potatoes again and
with the generosity of others things are looking brighter but they are
exhausted from the sheer magnitude of the floods and the clean up. Cheers. Appliances Online Customer, Queensland, Australia
You cant beat free delivery
Thank you very much for your wonderful modern online-outlet with old fashioned customer service. This has been the easiest white goods purchase I have ever made. Call received prior to delivery as requested, and arrived nice and early. The driver offered to discard all packaging if I wanted (which he then did happily), and removed my old machine. Love the traditional option of COD. What more could a customer want? I will definately purchase from you again as need arises, and will certainly refer your store on to others. You cant beat free delivery, free removal of old equipment, competitive pricing, ease of shopping from home (not dragging 2 kids to different stores), and delivery people whom are professional and courteous. Shopping with you online also gives the added benefit of comparing multiple outlets prices easily, plus doing product review searches before choosing a product. Allows a more informed decision making process. A.O. demonstrated time and time again your rea Chris, Caroline Springs, VIC
Best price and fantastic service
Hi. Just wanted to express our thanks at your service and support. We have used Appliances online previously and were impressed at that time. This most recent purchase has confirmed our initial experience and thoughts. Not only did you price match (and better) a competing offer, but when we called after the prompt delivery to indicate some damage done to the fridge by the contract delivery team, a replacement fridge was delivered within 2 days, no questions asked and many apologies given. Best price and fantastic service - youll hear from us again at the next whitegoods purchase needed. Dino, Bentleigh, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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